For agencies · client accounts · white-label · €29 a month
Sat 04:13:07 shop.lakeside.example stopped answering.check failed Your client’s shop. Caught on the next 10-second check.
Sat 04:13:17 A second check agrees. This is real.confirmed Two consistent checks required — a single blip never wakes anyone.
Sat 04:13:21 Your on-call engineer gets the page. Not the client.alert sent Alert plan “Lakeside” → on-call rotation → push, then SMS.
Sat 04:19:44 shop.lakeside.example is back. 200 OK · 118 msrecovered Six minutes, resolved while Lakeside slept.
Mon 08:55:12 Client: “Everything okay with the shop lately?” The Monday message every agency knows.
Mon 08:55:41 You reply with one link — their status page, their logo, their domain.handled 99.98% this quarter, the six minutes documented. Conversation over.

Every client believes they are your only client.

up4 partitions monitors, incidents, status pages and reports per client — and puts your name on everything they see. One desk for you, a private view for each of them.

€3 credit · no card · client accounts included in the trial

Client accounts

One desk for you. A locked room for each client.

Everything carries a client label. Monitors, incidents, status pages, alert plans, playbooks, reports — scoped per client at the database level, not filtered in the interface. Lakeside never sees Verde, and neither do Lakeside’s logins.

Your view aggregates; theirs never does. Switch to “All clients” for the Monday morning sweep — a timeline ribbon shows every client’s week in one glance — then drop into a single client when the phone rings.

Switching scope is one keystroke. The whole product follows: lists, charts, reports, even the cost meter re-scope instantly.

Viewing
All clients Lakeside Verde Nordwand
4 monitors · scoped to Lakeside · share link active
The Monday sweep

Three weeks, every client, one glance.

This is the “All clients” ribbon from the dashboard — one row per client, one cell per day. You read it Monday at 09:00, coffee in hand.

Share links

Transparency should not cost a seat.

Hand a client their own live uptime. A share link opens a read-only view of exactly one client’s world: current status, history, incidents. No account, no password reset ticket in your inbox three months later.

Client seats are how monitoring vendors bill you for your own transparency. We went with hyperlinks instead.

Need more formality? Turn on client logins — read-only, scoped, revocable per client with a kill-switch.

White-label

Your name on everything. Ours on the invoice.

Status pages on their domain. status.lakeside.example — your client’s logo, your footer, our infrastructure. Custom domains and SSL are included in the plan, not sold back to you as an add-on.

Reports that close conversations. A monthly availability report per client — your logo on the cover, the SLA maths inside, delivered on schedule to their inbox. Six minutes of downtime reads very differently when it arrives pre-documented.

Your clients think you built this. We are entirely comfortable with that.

The unglamorous parts

Built for the week, not the demo.

Templates

New client signed? Apply a template: monitors, status page, alert plan — materialized in one step. Onboarding ends before the kickoff call does.

Batch import

Paste a list of URLs, get a fleet of monitors. Moving fifty sites in from your last tool is an afternoon coffee, not a project.

Per-client costs

See what each client’s monitoring actually costs you, to the cent. Bill your retainers with numbers, not vibes.

On-call, playbooks, escalation

The full incident toolchain works per client: rotations, alert plans, shared playbook progress at 4 a.m. Included, like everything else.

Pricing

€29. The receipt is short on purpose.

Agency · monthly
Agency plan€29.00
500 monitorsincluded
66 million checks a monthincluded
client accountsunlimited
white-label reports & status pagesincluded
custom domains + SSLincluded
share links, seats, playbooks€0.00
per-client fee€0.00
total / month€29.00

At ten clients, that is €2.90 per client. Your retainer can absorb €2.90. What it cannot absorb is a Monday morning without an answer.

Every account starts with a 15-day trial, €3 of credit and the full feature set — client accounts included, no card required. Bring one client, set up the template, and see whether Monday feels different.

Start monitoring

The retainer maths

Stop filing monitoring under costs.

Your clients already buy care plans. “Uptime monitoring & monthly report” is a line item they understand on sight — and the white-label report that lands on the first of the month is the part of your retainer they can hold.

The cost side is fixed and small. €29 covers the roster; divided across your clients it disappears into the retainer. The margin is yours because the work — checks, alerts, reports — runs without you.

Price it plainly. Most agencies put the line at €15–39 per client. Move the sliders; the receipt does the honest version of the pitch.

Your roster · monthly
Agency plan, 500 monitors€29.00
÷ 12 clients€2.42 each
your line, billed 12×€180.00
margin / month€151.00

Before your time — the checks, alerts and reports run without you.

FAQ

Agency questions, answered plainly

Can my clients log in?
If you want them to. Client logins are optional, read-only, and scoped strictly to that client’s data — with a per-client kill-switch. Most agencies skip logins entirely and send a share link instead: same live data, zero accounts to manage.
Do clients ever see up4 branding?
Not on the things you hand them. Status pages run on your client’s domain with SSL included, and scheduled reports carry your logo. We stay in the engine room.
Can I move existing monitors into a client?
Yes. Assign any monitor, status page, alert plan or playbook to a client at any time — nothing has to be recreated. New clients can start from a template so the kickoff call ends with monitoring already running.
What does a client actually cost me?
The product shows you, per client: checks used, monitors, share links, the lot. At €29 for 500 monitors, ten clients work out to €2.90 each — a line item your retainer will not notice.
What if I outgrow 500 monitors or the check budget?
Nothing overflows onto a surprise invoice — flat means flat. The plan includes 66 million checks a month; at 80% we email you, at 100% existing monitors keep running as configured and only new load waits for the monthly reset. If your fleet is genuinely larger, switch to pay as you go at €9 per million, or talk to us about a flat arrangement.

Run every client from one desk.

€29 a month · 500 monitors · no per-client fees