Incidents
Open, acknowledge, comment, escalate, resolve.
Base URL https://app.upfour.io/v1. Send your key as
Authorization: Bearer <key>;
every key acts on your real Company, so
test without paging anyone.
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The examples read the key from UP4_API_KEY.
Everyday
Control
POST Acknowledge an incident
/incidents/{incidentID}/acknowledge PUT Acknowledge an incident using PUT /incidents/{incidentID}/acknowledge POST Escalate an incident /incidents/{incidentID}/escalate POST Reopen an incident /incidents/{incidentID}/reopen PUT Reopen an incident using PUT /incidents/{incidentID}/reopen POST Resolve an incident /incidents/{incidentID}/resolve PUT Resolve an incident using PUT /incidents/{incidentID}/resolve Communication
GET List incident comments
/incidents/{incidentID}/comments POST Add an incident comment /incidents/{incidentID}/comments DEL Delete an incident comment /incidents/{incidentID}/comments/{commentID} GET Get an incident timeline /incidents/{incidentID}/timeline POST Add an incident update /incidents/{incidentID}/updates Context
GET List incident attachments
/incidents/{incidentID}/attachments POST Upload an incident attachment /incidents/{incidentID}/attachments DEL Delete an incident attachment /incidents/{incidentID}/attachments/{attachmentID} GET Get an incident attachment /incidents/{incidentID}/attachments/{attachmentID} GET Get an incident domain case /incidents/{incidentID}/domain-case GET Get an incident group /incidents/{incidentID}/group Analysis and playbooks
GET Get incident AI details
/incidents/{incidentID}/ai POST Generate an incident postmortem /incidents/{incidentID}/ai/postmortem POST Generate an incident summary /incidents/{incidentID}/ai/summary PUT Rate an incident AI result /incidents/{incidentID}/ai/{kind}/rating GET Get incident playbook progress /incidents/{incidentID}/runbook-progress PUT Update incident playbook step completion /incidents/{incidentID}/runbook-steps/{stepID}/completion Was this page helpful?