List incidents

Returns incident counts and items for the selected client scope, with optional q, sort and cursor parameters.

GET https://app.upfour.io/v1/incidents

Authorization

AuthorizationA pls_ key. It stays in this browser tab. Needs incident.read.

Query

limitqueryOptional query parameter. cursorqueryOptional query parameter. client_idqueryOptional query parameter. all_clientsqueryOptional query parameter. qqueryOptional query parameter. sortqueryOptional query parameter.

Sent directly from your browser to https://app.upfour.io/v1. Mutating calls get an automatic Idempotency-Key when the field is empty.

Request

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scope incident.read stable returns 200

Parameters

Field	Type	Description
`limit` optional	integer 1–250default `50`	query parameter
`cursor` optional	string	query parameter
`client_id` optional	uuid	query parameter
`all_clients` optional	boolean	query parameter
`q` optional	string	query parameter
`sort` optional	string	query parameter

Returns

A successful request returns 200 with application/json.

Response fields 1 top-level fields

Field Type Description

data IncidentListResult

IncidentListResult · 49 fields

Field Type Description

counts IncidentCounts

IncidentCounts · 7 fields

Field	Type	Description
`acknowledged`	integer
`open`	integer
`resolved_in_window`	integer
`started_in_window`	integer
`unresolved`	integer
`window_from`	string (date-time)
`window_to`	string (date-time)

items Incident[] · nullable

Each item · 37 fields

Field	Type	Description
`acknowledged_at`	string (date-time) · nullable
`cause`	string
`check_method`	string
`check_url`	string
`client_id`	uuid · nullable
`correlated_count`	integer
`created_at`	string (date-time)
`created_by`	string
`description`	string
`duration_seconds`	integer · nullable
`escalation_target_label`	string
`heartbeat_id`	uuid · nullable
`heartbeat_name`	string
`id`	uuid
`metadata`	map of string · nullable max 100 keyseach value max length 4096	Custom key/value pairs (at most 100 keys; keys 1-128 characters, values up to 4096). Sent to machine-readable alert channels and API webhook subscriptions, and copied onto the incidents the resource opens.
`monitor_id`	uuid · nullable
`monitor_name`	string
`notified_label`	string
`override_channel_ids`	uuid[] · nullable
`resolved_at`	string (date-time) · nullable
`resolved_by_type`	string · nullable
`resolved_by_user_id`	uuid · nullable
`routing_target_id`	uuid · nullable
`routing_type`	string one of`everyoneescalation_policyteam`
`severity`	string one of`criticalwarninginfo`
`started_at`	string (date-time)
`started_by_type`	string
`started_by_user_id`	uuid · nullable
`status`	string one of`openacknowledgedresolved`
`title`	string
`updated_at`	string (date-time)
`user_id`	uuid
`escalation_target_channel_count`	integer
`escalation_target_kind`	string one of`nobodychannel_countchannel_count_with_policyname`
`escalation_target_name`	string
`notified_channel_count`	integer
`notified_kind`	string one of`nobodydelivery_failedchannel_countchannel`

page integer

per_page integer

total integer

Errors

Only the errors this operation can return. Every error uses the same envelope.

Status	Code	Meaning
400	`bad_request`	The request is malformed or fails validation.

Every call can also return unauthorized (401), rate_limit_exceeded (429) or internal_error (500 / 502). See Responses and errors.

package main import ( "fmt" "io" "net/http" "os" ) func main() { req, _ := http.NewRequest("GET", "https://app.upfour.io/v1/incidents", nil) req.Header.Set("Authorization", "Bearer "+os.Getenv("UP4_API_KEY")) res, err := http.DefaultClient.Do(req) if err != nil { panic(err) } defer res.Body.Close() out, _ := io.ReadAll(res.Body) fmt.Println(res.StatusCode, string(out)) }

<?php $ch = curl_init("https://app.upfour.io/v1/incidents"); curl_setopt_array($ch, [ CURLOPT_RETURNTRANSFER => true, CURLOPT_HTTPHEADER => [ "Authorization: Bearer " . getenv("UP4_API_KEY"), ], ]); $response = curl_exec($ch); echo curl_getinfo($ch, CURLINFO_RESPONSE_CODE), " ", $response, "\n"; curl_close($ch);

{ "data": { "counts": { "acknowledged": 0, "open": 1, "resolved_in_window": 0, "started_in_window": 0, "unresolved": 1 }, "items": [ { "acknowledged_at": null, "cause": "Reported manually", "check_method": "GET", "check_url": "https://example.com", "client_id": null, "correlated_count": 0, "created_at": "2026-10-27T09:00:00Z", "created_by": "anna@example.com", "description": "Response times above 2 seconds since 08:40.", "duration_seconds": 0, "escalation_target_kind": "name", "escalation_target_label": "Default escalation", "escalation_target_name": "Default escalation", "heartbeat_id": null, "heartbeat_name": "", "id": "00000000-0000-4000-8000-000000000001", "metadata": {}, "monitor_id": "00000000-0000-4000-8000-000000000002", "monitor_name": "Marketing website", "notified_kind": "nobody", "notified_label": "Nobody", "override_channel_ids": [], "resolved_at": null, "resolved_by_type": null, "resolved_by_user_id": null, "routing_target_id": "00000000-0000-4000-8000-000000000003", "routing_type": "escalation_policy", "severity": "warning", "started_at": "2026-10-27T09:00:00Z", "started_by_type": "user", "started_by_user_id": "00000000-0000-4000-8000-000000000004", "status": "open", "title": "Checkout is slow", "updated_at": "2026-10-27T09:00:00Z", "user_id": "00000000-0000-4000-8000-000000000004" } ], "page": 1, "per_page": 25, "total": 1 } }