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Guide/Start

Get started with up4

In about ten minutes up4 watches your first website, and you know that an alert will reach you.

Create your account with your email address.

Start free

€9 starting credit, no card, about three months of light use. After that, pay as you go from €3 a month or choose a monthly plan.

  • Who: No account needed yet
  • Time: About ten minutes
  • Cost: €9 starting credit, no card

You need an email address you can open and the address of one website. You create a Company and become its Owner. If a colleague invites you instead, up4 only asks for your name.

Steps

  1. Create your account

    On the registration page, enter your address under Work email, accept the terms and the privacy policy, and select Send setup link.

    Open the link in the email. It signs you in, so you need no password yet. The email says how long the link stays valid.

  2. Say who you watch for

    up4 may ask first. Choose For my own sites for your own websites. Choose For clients if you monitor for other companies. The second choice turns on Clients, and the next steps then ask for a client name as well.

    You can turn on Clients later in the settings, whichever you choose. Add a client shows what they are for.

  3. Tell up4 your name

    Enter your First name and Last name. Under Company name up4 suggests a name based on your email domain. Leave the field empty to use your own name. You can rename the Company later.

    A password is optional. The sign-in link keeps working without one. Select Continue.

  4. Add your first website

    Paste the address of a website, for example example.com. up4 checks it every minute. A website checked that often uses about €0.39 a month. Select Add monitor & continue.

    No website at hand? Select Skip. Several at once? Add several at once takes a list, and Import websites covers files. All options of a single website are in Watch a website.

  5. Choose where alerts go

    Your own email address is already selected. Slack, Telegram and the other channels can wait: Receive alerts shows how to add them. Select Finish setup.

  6. Send a test alert

    Select Open your dashboard. The checklist Getting started lists Send a test alert as its third step. Select Send test alert, choose Send test on the card of your email channel, and look in your inbox.

How you know it worked

The test email arrives in your inbox. Back on the dashboard, the checklist is complete: the line All set. takes its place and ends with “the test alert arrived”.

Once the first check has come back, the page of your website shows up. The first result usually arrives within a minute.

If something is off

The setup email does not arrive.

Look in your spam folder. Then go back to the registration page and request a new link.

The monitor shows down although the site works for you.

A firewall may block up4's checkers. Allow the addresses listed under where checks come from.

The test email does not arrive.

Check the spam folder and the address of your alert channel. More in troubleshooting.

What up4 does not do here

  • The first website is an HTTP check. Ports, ping and DNS records are set up in the advanced form: check a server, port or DNS record.
  • If you skip the website in setup, your email address still becomes an alert channel. If you skip Send a test alert, up4 keeps checking and alerting, but you have not seen a message arrive.
  • A status change needs 3 matching results, so one failed check does not alert you. When you get alerted explains the timing.
  • Starting credit needs no card. When it is used up before you have paid, up4 pauses your monitors and keeps your data. Credit and plans shows the ways to continue, and what costs money what each check costs.
The checklist on your dashboard

A new account lands on a dashboard with the checklist Getting started. Its three steps are Add a website, Choose who gets alerted and Send a test alert. The last one stays locked until you have chosen who gets alerted. Under Can wait sit Connect a scheduled job and Create a status page. Next to the checklist, the tour How up4 works shows in five scenes what up4 does when a website goes down. Once a monitor exists, it plays with your own website and marks what is on and what you could still switch on.

  • Skip. Skip on the test alert and the cross on the two items under Can wait take them off the list. Skipping the test alert counts as finished.
  • Fold. Hide folds the checklist and the tour into a slim banner. Show opens them again.
  • Hide. The cross on the banner hides everything. When all steps are done, a line All set. takes the place of the checklist, with its own cross. It also disappears by itself 7 days after you finished.
  • Bring it back. Press ⌘ K (Ctrl K on Windows and Linux), type Getting started and press Enter. The setting is saved for you and the Company, so it follows you to other devices.

Viewers do not see the checklist.

Where to go next
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